Others
How does using a personal email address enhance security?
By registering your personal email address, you will no longer need to share IDs and passwords as before, it helps to enhance security. Additionally, using a personal email address will enable the tracking of usage history.
I do not receive an email from the password notification service for the current Web Service Portal.
For log-in issues with the Web Service Portal, please contact the following: Information Technology Department, E-mail: tid@classnk.or.jp
I cannot log-in to the current Web Service Portal. I forgot my password.
For log-in issues with the Web Service Portal, please contact the following: Information Technology Department, E-mail: tid@classnk.or.jp
Do I need to return the account I have been using?
You will no longer be able to log-in with your current account once the log-in system is changed, so there is no need to return it.
How long can we use the current Web Service Portal account?
You can continue to use your current log-in ID until the transition to the new log-in system is complete.
What services can I use by creating an account on ClassNK Customer Hub?
Creating an account on ClassNK Customer Hub Portal alone does not grant access to various services. To use the services, please apply for the corresponding services through ClassNK Customer Hub.
If I have already registered my email address for MyPage log-in for ClassNK, do I need to register again for ClassNK Customer Hub?
Since they are different services, you will need to register for each one separately. MyPage log-in is a service that allows you to view various guidelines, research and development results, papers, and other maritime-related information. It is ...
What is the difference between MyPage log-in and ClassNK Customer Hub?
MyPage log-in is a service that allows general person to view various guidelines, research and development results, papers, and other maritime-related information. It is available for registration by the general public. ClassNK Customer Hub is a ...
What is ClassNK Customer Hub?
ClassNK Customer Hub is a service which related to individual vessels such as NK-SHIPS and e-Certification, and is used by applying for the service on a company or organization basis.