I cannot log-in to the current Web Service Portal. I forgot my password.

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• I do not receive an email from the password notification service for the current Web Service Portal.

  For log-in issues with the Web Service Portal, please contact the following: Information Technology Department, E-mail:　tid@classnk.or.jp

• How long can we use the current Web Service Portal account?

  You can continue to use your current log-in ID until the transition to the new log-in system is complete.

• I am using NK services, but the "Register" button is not displayed on the Web Service Portal.

  If your account has been provided by another company, the "Register" button will not be displayed. Please contact the company that provided your account.

• The pre-registration has been completed, but I am unable to log-in using the new log-in ID and password. Could you please advise on how to resolve this issue?

  Logging in with the new log-in ID and password will only be possible after the log-in system is changed. Until then, please continue to use your existing log-in ID and password to access our services.

• Can the data registered for each service with the current account still be used after switching to the new log-in system?

  By completing pre-registration, you will be able to continue using your registered date in our services after the log-in system changes.