I do not receive an email from the password notification service for the current Web Service Portal.

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• I cannot log-in to the current Web Service Portal. I forgot my password.

  For log-in issues with the Web Service Portal, please contact the following: Information Technology Department, E-mail:　tid@classnk.or.jp

• How long can we use the current Web Service Portal account?

  You can continue to use your current log-in ID until the transition to the new log-in system is complete.

• If I apply NK services during the pre-registration period, will I also need to register on the email address pre-registration site?

  Yes, if you apply to use our services such as NK-SHIPS during the pre-registration period, you will need to register not only on the current service site but also on the email address pre-registration site. Since the new log-in system will be ...

• What kind of email address should I prepare for pre-registration?

  We recommend preparing your individual corporate email address for log-in, as each email address will serve as a personal log-in account. However, you may also register a group or shared email address commonly used among users. Please note that if ...

• I am using NK services, but the "Register" button is not displayed on the Web Service Portal.

  If your account has been provided by another company, the "Register" button will not be displayed. Please contact the company that provided your account.