The pre-registration has been completed, but I am unable to log-in using the new log-in ID and password. Could you please advise on how to resolve this issue?
Logging in with the new log-in ID and password will only be possible after the log-in system is changed.
Until then, please continue to use your existing log-in ID and password to access our services.
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An error message is displayed during the pre-registration process, but we are unable to identify which part needs to be corrected. Could you please advise us on how to resolve this issue?
In principle, the sections highlighted in pink indicate where errors have occurred. For details on each error message, please refer to page 10 of the "Email Pre-registration Instruction" available on the dedicated website, specifically section 5: ...
I am unsure whether the pre-registration has been successfully completed. Could you please confirm the registration status?
When the new log-in system is introduced, a notification regarding the issuance of your new account will be sent to the email address you registered during pre-registration. Please follow the instructions in that notification to complete your ...
I clicked the "Save" button during the pre-registration process, but I have not received any notification by email or otherwise. Could you please confirm whether my registration was successfully completed?
Even if you click the "Save" button during the pre-registration process, no confirmation or completion notice will be sent via email or other means. When the new log-in system is introduced, a notification regarding your new account will be sent to ...
Please provide the information required for pre-registration.
For pre-registration, the email address, name, company information, etc., of customers using each service (such as NK-SHIPS and NK-PASS) are required. For details, please refer to the "Email Pre-registration Instruction" posted on the special ...
What happens if there is an error in the pre-registration information?
If there are any errors in the entered information, an account may not be issued under the new log-in system. If you are unable to log-in with the email address you registered, please correct your information through the email address ...