When attempting to complete the pre-registration, we found that the information had already been entered in the system. Could you please advise us on what steps we should take next?

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• What happens if there is an error in the pre-registration information?

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• I am registered with the "My Page" system. Am I still required to complete the pre-registration?

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  For pre-registration, the email address, name, company information, etc., of customers using each service (such as NK-SHIPS and NK-PASS) are required. For details, please refer to the "Email Pre-registration Instruction" posted on the special ...

• An error message is displayed during the pre-registration process, but we are unable to identify which part needs to be corrected. Could you please advise us on how to resolve this issue?

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• I am unsure whether the pre-registration has been successfully completed. Could you please confirm the registration status?

  When the new log-in system is introduced, a notification regarding the issuance of your new account will be sent to the email address you registered during pre-registration. Please follow the instructions in that notification to complete your ...