Do all users need to apply individually to use the services?
Service usage applications are made on an organizational basis. Therefore, if the "organization's account administrative user (Administrator)" applies, all users belonging to the organization will be able to use the service.
For the same reason, even if only one person within the organization uses the service, individual service applications are generally not accepted.
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If I apply NK services during the pre-registration period, will I also need to register on the email address pre-registration site?
Yes, if you apply to use our services such as NK-SHIPS during the pre-registration period, you will need to register not only on the current service site but also on the email address pre-registration site. Since the new log-in system will be ...
What services can I use by creating an account on ClassNK Customer Hub?
Creating an account on ClassNK Customer Hub Portal alone does not grant access to various services. To use the services, please apply for the corresponding services through ClassNK Customer Hub.
Will there be any impact on the use of services during the pre-registration period?
No, there will be no impact. You can continue to use services such as NK-SHIPS through the Web Service Portal as usual until the new log-in system is introduced.
Will I be able to use the service immediately after applying?
You will not be able to use the service immediately. After our staff reviews your application and completes the setup process, you will receive approval, which may take approximately 1 to 5 business days. Some services can be used on the same day, ...
If I have already registered my email address for MyPage log-in for ClassNK, do I need to register again for ClassNK Customer Hub?
Since they are different services, you will need to register for each one separately. MyPage log-in is a service that allows you to view various guidelines, research and development results, papers, and other maritime-related information. It is ...